Best Practices in Performance Analytics for Big Data Environments (SAP HANA, Hadoop, Enterprise Applications) Use Case #5 – Creating Transparency & A Common Purpose Synopsis: A Single Truth The Power of Sharing Information and Goals Use Case Overview Many organizations are challenged due to technical specialization within its departments. This leads to siloed goals aligned only […]
Millions of dollars are spent each year to manage and monitor IT infrastructure. Different organizations often deploy competing or redundant tools to achieve the same objective within their own unique settings. Every day exciting new technologies are being announced and they seem to get the lion’s share of attention, while a critical process like data […]
Best Practices in Monitoring and Performance Analytics for Big Data Environments (SAP HANA, Hadoop, Enterprise Applications) Use Case #4 – Reducing OPEX (Operating Expense) Synopsis: Historical Graphs Utilization Reports Use Case Overview Organizations don’t have time to manage multiple tools that each cover a single technology silo. First, these single tools are expensive to deploy, […]
Business Service Management is an enabling technology at the intersection of business and IT alignment. The days of IT organizations operating with only an understanding of the IT perspective are quickly passing. Business Service Management brings the business perspective and context to the IT environment. Business Service Management solutions help IT understand how their infrastructure and […]
The modern Managed Service Provider (MSP) has shifted from a reactive and unpredictable break-fix service model to a proactive, fixed-rate subscription model based on steady recurring revenue. Though this model is a net positive for both customer and provider, it ultimately holds the service provider to a higher standard by shrinking the acceptable margin or […]
Centerity is proud to be Lenovo’s featured software solution at SAPPHIRE 2018, Orlando. We welcome you to join us at Booth #558 to learn how Lenovo and Centerity can improve service levels (SLA) and customer satisfaction (CSAT) for SAP HANA environments. The presentation will occur on Tuesday, June 5, at 12:15 PM, and will show how Business Service […]
Centerity is proud to be Lenovo’s featured software solution at SAPPHIRE 2018, Orlando. We welcome you to join us at Booth #558 to learn how Lenovo and Centerity can improve service levels (SLA) and customer satisfaction (CSAT) for SAP HANA environments. The presentation will occur on Tuesday, June 5, at 12:15 PM, and will show how Business Service […]
We came, we saw, we conquered. Three days packed with breakout sessions, hands-on training, keynote speakers, networking. With over 250 CIOs, 80 speakers and panelists, 50+ inspiring keynotes and top 500 largest spending companies, there was a lot to see and it’s impossible to be in every place at once but, here’s our rundown of […]
“We’ve deployed several solutions to track our technology assets, manage SLA, and align IT with Business, but our efforts went very poorly. We receive very little return for our investment”. To properly support corporate objectives, IT professionals need to align service levels (SLAs) with business objectives. Although achieving this alignment can be difficult, when properly […]
“We’ve deployed several solutions to track our technology assets, manage SLA, and align IT with Business, but our efforts went very poorly. We receive very little return for our investment”. To properly support corporate objectives, IT professionals need to align service levels (SLAs) with business objectives. Although achieving this alignment can be difficult, when properly […]
