Why Digital Transformation needs AIOps

What is Digital Transformation? Digital Transformation means taking advantage of the fact the software based processes can be evolved and enhanced more frequently to dramatically…

Digital Transformation In Retail

It really has to work all of the time Overview The retail industry has changed significantly over the past decade and it keeps on evolving…

Digital Transformation in Latin America It’s A Digital World

We all spend many hours talking about digital transformation at work. At home we book our movie tickets on our phones, make payments using internet…

HP OpenView – I Think We Should See Other Vendors

It was love at first insight. When most companies were first introduced to alert monitoring in the early 90’s it was refreshing to see something new and useful. Hewlett Packard had just…

Banking Outages – Another Case for Business Service Management

UK banks and other financial services firms have been ordered to report on their ability to respond to IT outages and cyber attacks, and have…

Traffic Makes Everything Go Slower – Learn How to Keep Critical Processes in the Fast Lane

The volume of network traffic continues to increase, which impacts the performance of applications and system components, reduces service levels, harms the user experience, and…

Helping IT departments embrace change even when they’re already overwhelmed // Xperts Tips Series

90% of Centerity’s customers would recommend other companies to use Centerity’s solution. Centerity’s satisfaction surveys, 2017 To support business growth David’s company, a manufacturer in…

More Information But Still No Context, A New Case for Business Service Management

Outages happen, and that will never change. In fact, I think they will increase due to the complexity of today’s enterprise’s technology landscapes. The advent…

Centerity BSM & IT Performance Analytics Platform (Use Case #5 – Creating Transparency & A Common Purpose)

Best Practices in Performance Analytics for Big Data Environments (SAP HANA, Hadoop, Enterprise Applications) Use Case #5 – Creating Transparency & A Common Purpose Synopsis: A…

The Hidden Threat to Your Data – Tracking Data Protection as a Business Service

Millions of dollars are spent each year to manage and monitor IT infrastructure. Different organizations often deploy competing or redundant tools to achieve the same…

Centerity Unified Monitoring & Performance Analytics Platform (Use Case #4 – Reducing OPEX)

Best Practices in Monitoring and Performance Analytics for Big Data Environments (SAP HANA, Hadoop, Enterprise Applications) Use Case #4 – Reducing OPEX (Operating Expense) Synopsis:…

“Business Service Management” Are you there? Some questions to ask yourself.

Business Service Management is an enabling technology at the intersection of business and IT alignment. The days of IT organizations operating with only an understanding of…