Three features that matter most for IT pros to drive business rapidly and effectively
We asked Centerity’s experts to recommend on three must-have features to ensure a cost-effective IT operations performance. We’ll be talking more about why you should put those features in priority in our next E-journal. For now, here are the three things you are encouraged to keep in mind:
We asked Centerity’s experts to recommend on three must-have features to ensure a cost-effective IT operations performance. We’ll be talking more about why you should put those features in priority in our next E-journal. For now, here are the three things you are encouraged to keep in mind:
Key value for any Performance Analytics software solution is how it ensures SPEED. How fast you setup new technology is an indication of the completeness of the solution. How quickly you adapt to IT changes is an indication of the flexibility of your product.How rapidly you identify root causes and generate reports is an indication of the value of your product (reduces MTTR).
How fast are you to satisfy your business needs is a matter of what Analytics platform you have.
There are many important characteristics of a good monitoring and Performance software solution. If I have to chose three features only, here are the ones to ensure a rapid and reliable software solution for IT Operations teams:
Service Level Reporting – Advanced SLA reports and Performance templates that ensure successful operation of Applications on your platform, along with the rest of the IT and business systems.
Automated Discovery that detects and identify components (Software and Hardware), categorize, normalize and assess metrics, together with Topology and Dependency Maps to provide a real time and consistent map of your business data. Detecting and fixing potential performance issues before customers are affected is critical for improving service levels and CSAT.
Ease-of-Use and Deployment Flexibility with Integrated Configuration Management Database (“CMDB”) – Integrated CMDB provides effective incident remediation, discovery, storage and tracking of configuration information for each element.
